Monday, April 16, 2012

Embedding Intelligence in the Business Process - Reprise

My book on #orgintelligence contains an important chapter on Embedding Intelligence in the Business Process. In terms of software technology there are now at least six aspects to this (and I should be delighted to discover any further aspects).

  • Embedding business intelligence (BI) into the business process.
  • Embedding Enterprise 2.0 into the business process.
  • Embedding knowledge (content) into the business process.
  • Embedding learning into the business process.
  • Embedding collaboration into the business process -
  • Embedding intelligence into business capabilities



There are various hardware and software vendors who offer one or more of these. Here is an unscientific selection.

Intel - Embedded@Intel

Oracle - Fusion CRM Applications - Embedded Intelligence

Oracle Fusion CRM Applications - Embedded Intelligence


Textron Defense Systems - "sophisticated embedded intelligence applications that enable warfighters to do more, better and faster, with their current assets". Features of this embedded intelligence apparently include augmented futures, social networking, anthropology, resource optimization, HCI and force multiplication. (Textron website)


Workday - "Embedded Intelligence within business processes allows for real-time contextual insight. Workday enables pre-built or custom worklets to be embedded within selected business processes. These worklets provide relevant, real-time business insight in context at the point of decision." (Press release August 2011)




Machine Analytics, a company in the Boston area, offers a solution methodology called Amitie for embedding intelligence into the business process. Amitie stands for Analyze, Model, IMplement, Test, Interface and Evaluate. The embedding takes place in the final two steps: interfacing the implemented and tested model with the client's business process, and evaluating/monitoring performance of the embedded model within the client's business process environment.



This material is partly based on some posts from November-December 2010.


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